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data privacy protection

Privacy Protection

Privacy Notice

Effective Date: August 2026

1. Controller

Massage4u – Medical Massage Practice, Weinbergstrasse 29, 8006 Zurich, Switzerland, Email: [email protected]

Responsible:  Francois Leimgruber

2. Purpose of Data Processing

We process personal data for the following purposes:

  • Scheduling and managing appointments

  • Providing therapeutic massage treatments

  • Documenting treatment progress

  • Administrative tasks such as invoicing

  • Improving website functionality and user experience

3. Categories of Data Processed

3.1 General Personal Data

  • Name, address, phone number, email

  • Communication records

  • Appointment and booking information

3.2 Special Categories of Personal Data (Health Data)

We process health-related information necessary for therapeutic treatment:

  • Symptoms, medical history, assessments

  • Treatment notes and observations

  • Information on physical limitations All health data is treated with strict confidentiality and used solely for therapeutic purposes.

4. Legal Basis

We process data based on:

  • Your consent

  • Contractual necessity (treatment and appointment management)

  • Legal obligations (mandatory retention of medical records)

  • Legitimate interests (website operation and security)

5. Disclosure to Third Parties

We only share data when necessary:

  • Website hosting providers

  • Appointment booking service providers

  • IT service providers All third parties are contractually bound to confidentiality. No data is shared for marketing purposes.

6. International Data Transfers

If services such as Google Analytics are used, data may be transferred to the USA. Such transfers follow applicable data protection regulations.

7. Data Security

We protect your data through:

  • SSL encryption

  • Restricted access controls

  • Secure storage systems

  • Organizational and technical safeguards

8. Data Retention

  • Health records: minimum of 10 years (legal requirement)

  • Billing data: according to tax regulations

  • Website-related data: retained as technically necessary

9. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You may disable cookies in your browser settings.

Google Analytics

We use Google Analytics with IP anonymization. Google may process data to analyze website usage. You may opt out using the browser plugin provided by Google.

10. Email Communication

Please note that email communication may not always be fully encrypted. Sensitive health information should not be sent via email.

11. Automated Decision-Making

We do not use automated decision-making or profiling.

12. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict processing

  • Withdraw consent Please contact [email protected] for any requests.

13. Changes to This Policy

We may update this Privacy Policy as needed. The latest version will always be available on our website.

14. Contact

Massage4u – Francois Leimgruber, Weinbergstrasse 29, 8006 Zurich Email: [email protected]

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